Here you will find out why Outlook can’t remember password and solutions to fix this problem. If needed, check the Microsoft KB files ( ). Activate the option Reset permissions on all child objects and enable propagation of inheritable permissions, click OK and repeat the earlier mentioned procedure. Make sure that your user account has Full Control for this key and subkeys. Select the key Protected Storage System Provider, right click on it and choose Permissions button and then click Advanced button. If you are not allowed to delete that key, there is probably a problem with the permissions of your user account. It’s advisable to recover and backup all types of saved passwords using Password Recovery Bundle.
After doing all of the steps above, your Mac will then verify your account name after entering the right password. Step 7: Hit Tab Button - After entering your password, hit the Tab button on your keyboard for you to go to the next section. Note: by doing this you will lose all stored passwords in Internet Explorer, Windows Live Messenger and other Microsoft applications. Step 6: Key in Password - After that, go ahead and enter your password on the blank field. In most cases the problem is solved and next time the passwords will be saved. You will find a key with a long name starting with S-1-5-21 which you have to delete. To solve this problem, run the registry editor and navigate to the key HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider. This error is caused by a malfunctioning of the Protected Storage Space from Windows. In some cases Outlook doesn’t remember your password, even if you enable the option to remember the password.